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Revenue at stake per year$0
Inquiries missed per month0
Patients you could win back per month0
Revenue at stake per month$0
The starting numbers are examples, not benchmarks. Replace them with yours. The result is an estimate from what you enter, not a forecast.
How it's calculated
- Inquiries missed = inquiries per month × share missed or late.
- Patients won back = inquiries missed × booking rate × consult close rate × win-back share.
- Revenue at stake = patients won back × revenue per new patient, then × 12 for the year.
Where to find your numbers
- Calls: your phone system's missed-call or call log report. Count calls that never got a callback.
- DMs: scroll your Instagram and Facebook inboxes for the last 30 days and count threads with no reply or a slow one.
- Web forms: compare form submissions to the replies your team sent.
- Revenue per new patient: total first-year revenue from last year's new patients, divided by how many there were.